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Need Help?

Our tech support and customer service gurus want to make sure your questions and concerns never go unaddressed.

Available Monday-Friday from 8:00am-5:00pm CST, they’re here to ensure your experience with VariQuest is simple, helpful and even a little bit fun.

Call us at 1-800-328-0585

Email Us

(customerservice@variquest.com)

Tech Support



Jake


Mark


Nancy

Our tech support experts know each VariQuest tool like the back of their hands and are ready to help our direct-sales customers with tech-related issues big or small.

Documentation

Tech Specs

Print Speed: 2 seconds for 4” x 6” plaque sticker
Print Resolution: 200 DPI
Technical Specifications: USB Compatible

Documents


VariQuest Cold Laminator Tech Data Sheet
VariQuest Cold Laminator User's Guide

Tech Specs

No warming up or cooling down required
No fumes
Low maintenance
No bubbling or wrinkling
Trim laminate without edges separating
Alignment of 23” poster paper and 12” sheets of construction paper with input guides
Easy paper loading without needing additional space for long posters and banners
Output hooks automatically roll laminated posters and banners

Tech Specs

Cutting Speed: Approx. 4” per second
Minimum Cut Size: Shape Dependent: starting at 1” x 1”
Maximum Cut Size: Shape Dependent 11 ½” x 17 ½” ; up to 2’ x 3’ when tiling
Technical Specifications: USB Compatible

Tech Specs

  • Windows® 7 Operating System
  • Intel iCore™ 3 Processor
  • Memory: 4GB RAM / 500GB Hard-drive
  • 23″ wide-screen monitor
  • 6 USB Ports
  • Integrated CD-DVD ROM
  • Weight: 22lb

Documents


GalaRio 1.1 User's Guide
GalaRio 2.0 User's Guide
GalaRio 2.2 User's Guide
GalaRio FAQs
GalaRio Tech Data
GalaRio VisiMate PosterPrinter Quick Install Guide
GalaRio VisiMate PosterPrinter Quick Uninstall Guide

Drivers

Name Operating System Version Release Date File Size Download Description
GalaRio Template Gallery 2.0 Drivers PC 1.0 12/13/2002 32 KB Download

Update Adds 1/2″ Tape Capabilities

Drivers

Name Operating System Version Release Date File Size Download Description
GTS Print Driver Windows 95/98 1.93 06/25/1998 296 KB Download

Driver

GTS Print Driver Macintosh 1.0 05/02/2001 52 KB Download

Driver

PosterPrinter™ 2000P System Drivers Windows 95/98 1.14 05/21/1997 122 KB Download

Driver

PosterPrinter™ 2000P System Drivers PC 1.0 03/25/1997 117 KB Download

Custom Layouts Print Artist 4.0

PosterPrinter™ 2000P System Drivers PC 1.0 03/25/1997 117 KB Download

Custom Layouts Print Artist 3.0

PosterPrinter™ 2000P System Drivers PC 1.0 08/26/1998 29 KB Download

BMT’s Print Artist 3.0/4.0

PosterPrinter™ 2000P System Drivers Macintosh 1.0 05/21/1997 499 KB Download

Driver

Pro36 Color PosterPrinterT System Drivers PC 1.0 03/25/1997 117 KB Download

Custom Layouts Print Artist 4.0

Pro36 Color PosterPrinterT System Drivers PC 1.0 03/25/1997 117 KB Download

Custom Layouts Print Artist 3.0

Pro36 Color PosterPrinterT System Drivers PC 1.0 08/26/1998 29 KB Download

BMT’s Print Artist 3.0/4.0

Pro36 Color PosterPrinter™ System Drivers Windows NT 1.0v1 10/16/1998 566 KB Download

Driver

Pro36 Color PosterPrinter™ System Drivers Windows 95/98 1.2v1 10/16/1998 557 KB Download

Driver

Pro36 Color PosterPrinter™ System Drivers PC- For use with: CorelDraw 7.0/8.0 Adobe PageMaker 6.5 MicroGrafx Picture Pub. 6.0 Quark Express 4.0 1.0 07/23/1998 34 KB Download

Custom Color Palettes

ProImage® PosterPrinter™ System Drivers Windows 95/98 1.1 11/20/1996 267 KB Download

Driver

ProImage® PosterPrinter™ System Drivers PC 1.0 12/23/1996 144 KB Download

ProAssist

Drivers

Name Operating System Version Release Date File Size Download Description
Mac HP Designjet Raster Driver Mac OS X 10.6-10.8 27.0 09/30/2013 181.8 MB Download

Driver

Tech Specs

Inkjet technology (CMYK ink)
Width: 24″
Print Quality: 2400 dpi
USB, WiFi, LAN connectivity
Weight: 75lb
Footprint: (38.9 x 20.9 x 36.7 in)
Integrated 8.5″ x 11″ tray for letter size prints

FAQs

What advantages does the Perfecta have over other competitive wide format inkjet printers offered to the education market?

The VariQuest Perfecta is an all-inclusive system (printer, touch workstation and software) – all designed to work together and developed specifically for schools in mind. While we certainly understand there are other competitive wide-format printers on the market, we feel our solution is better suited for most school applications due to the following:

- Compact footprint and light weight compared to all other models
- Fully integrated and easy to use software application with hundreds of curriculum enhancing poster/banner templates
- Easy to use and operate (4′ touch panel guides the user through media and ink loading)
- Lower cost of maintenance due to an affordable (and user replaceable) print head which retails at just $249.95
- Less ink used during print head cleaning and re-alignment process due to no tubing mechanism (which needs to be filled with ink at all times)

How much ink is included with the starter ink cartridges that are bundled with the Perfecta 2400? How much ink is included in a full cartridge?

Starter ink (per cartridge) – Cyan, Magenta, and Yellow = 12ml; Black = 38ml
Full ink (per cartridge) – Cyan, Magenta, and Yellow = 29ml, Black = 80ml

How many posters can I print from the starter set and full set of inks? What is the cost per poster?

Ink usage varies based on many variables – type and amount of content on poster, output size, paper type, print speed, and printer maintenance. That said, Varitronics conducted tests to estimate the average cost per poster using Perfecta Heavyweight Coated paper. Please contact your authorized VariQuest representative for additional information.

Can you use the Perfecta to print something in grayscale? Does the printer use any of the colored ink (Cyan, Magenta, or Yellow), or does it use only the black ink cartridge?

Yes, the printer could potentially use CMY inks to complete the greyscale printing. With inkjet technology, there are several circumstances when color ink may be used – primarily to improve print quality, and improve printer reliability – even if the document appears to be only black text and graphics. Some images that look black may contain a combination of black and color inks. For black and white images and photos, a blend of colors called ‘composite black’ may be used to achieve better image quality and smoother gray tones. The nozzles also must be primed for the printer to operate – a tiny amount of CMY inks are used in this process. That said, you can reduce the color inks used by modifying the driver settings.

Can the Perfecta posters be hot or cold laminated?

Perfecta Bond – Hot and Cold
Perfecta Heavyweight Coated – Hot and Cold
Perfecta Semi-Gloss Photo Paper – Hot and Cold
Perfecta Gloss Photo Paper – Hot and Cold
Perfecta Matte Polypropylene – Cold lamination only
(See ink drying time under Operating Conditions later in this section.)

What are the operating conditions and storage temperatures of the Perfecta printer and supplies?

Perfecta™ 2400 Printer
Operating temperature: 41 to 104F
Storage temperature: -13 to 131F
Operating humidity: 20 to 80% RH
Perfecta™ Inks
Operating temperature: 41 to 95°F
Storage temperature: -40 to 140°F
Operating humidity: 10 to 90% RH
Perfecta™ Media (will vary slightly depending on paper type)
Operating temperature: 59 to 86°F
Storage temperature: 30 to 70% RH
Drying time:
Bond/Coated = instant dry
Photo Satin/Gloss = 5 minutes
Matte Polypropylene = 11 minutes

Is there a shelf life on Perfecta Ink and Media?

Varitronics’ products include a one year warranty. Varitronics will monitor shelf life and inventory levels to ensure a quality product is delivered to the customer.

Is the Perfecta Matte Polypropylene Paper designed for outside use? Will the ink bleed/run when it gets wet (rain, sprinklers, mist, etc.)?

The Perfecta Matte Polypropylene Paper cannot be hot laminated. The ink will bleed if it gets wet. Cold lamination will help protect from moisture – as well as fading. We recommend using the VariQuest Cold Laminator 2510 when laminating heat-sensitive materials.

Can I laminate Perfecta posters with the 24″ ProFinish® Cold laminating System?

Varitronics tested and, while it is possible to feed the 24″media through the 24″ ProFinish Cold Laminator, there is an extremely high chance of the poster wrinkling. For optimum results, it is recommended to upgrade to the VariQuest Cold Laminator 2510.

Does the Perfecta print edge-to-edge?

Margins for the Perfecta are: (top x bottom x left x right)
Roll: 0.2 x 0.2 x 0.2 x 0.2 in
Sheet: 0.2 x 0.67 x 0.2 x 0.2 in

Will the Perfecta print certificates?

8.5″ x 11″ certificates can be printed using the built-in sheet fed tray.

What size posters does the Perfecta print? I understand it is 24″ wide but can it be adjusted to print longer in length like banners? How versatile is it in adjusting the end product size of posters.

The VariQuest poster sizes are pre-set in the VariQuest software. Most posters will be output at 24″ x 33″. Banners will vary in length depending on the template used. Currently there is no way to scale the output to a different size from the pre-selected size.

Is the Perfecta 2400 Mac-compatible?

Yes, the Perfecta is Mac OS compatible however, the VariQuest software is not. The Perfecta 2400 printer can be used with any Mac-compatible graphic design software program, just not VariQuest software. Please contact your authorized VariQuest dealer or Varitronics Technical Support to obtain Mac-compatible drivers for your Perfecta.

What is the estimated life expectancy of the Perfecta?

Normal printer use means 800,000 m Carriage traveled distance (which corresponds approximately to more than 15,000 A1 prints on average). Under normal conditions, it will be approximately more than 5 years before the printer needs maintenance. If the printer is used more than the normal usage conditions, then it will need maintenance service more frequently.

What type of file works best for importing a graphic or illustration into the DC 2300?

Graphic files that use any of these supported formats will be displayed:
- Bitmap (*.bmp)
- TIFF (*.tif)
- JPEG (*.jpg)
- Portable Network Graphic (*.png)
- Windows Metafile (*.wmf)

Tech Specs

Print Speed: 120 seconds for 23” x 32” poster
Print Resolution: 300 DPI
Technical Specifications: USB Compatible

Documents


ProImage Plus3000 PosterPrinter Tech Data
ProImage Plus3000 PosterPrinter User's Guide

Drivers

Name Operating System Version Release Date File Size Download Description
ProImage Plus3000 PosterPrinter System Drivers Windows XP Professional operating system 1.02E 01/02/2003 1.03MB Download

Driver

ProImage Plus3000 PosterPrinter System Drivers Windows XP Professional operating system 05/12/2005 233 KB Download

Banner Utility

ProImage Plus3000 PosterPrinter System Drivers Windows 2000 operating system 1.04E 02/06/2003 1.03 MB Download

Driver

ProImage Plus3000 PosterPrinter System Drivers Windows 2000 operating system 05/12/2005 229 KB Download

Banner Utility

ProImage Plus3000 PosterPrinter System Drivers Windows 2000 operating system 0.2 10/23/2001 1,098 KB Download

Update (If purchased before 10/23/01)

ProImage Plus3000 PosterPrinter System Drivers Windows NT 1.04E 02/06/2003 1.03 MB Download

Driver

ProImage Plus3000 PosterPrinter System Drivers Windows NT 05/12/2005 111 KB Download

Banner Utility

ProImage Plus3000 PosterPrinter System Drivers Windows NT 0.2 10/23/2001 1,098 KB Download

Update (If purchased before 10/23/01)

ProImage Plus3000 PosterPrinter System Drivers Windows 95/98 1.08E 09/23/2002 1.03 MB Download

Driver

ProImage Plus3000 PosterPrinter System Drivers Windows 95/98 05/12/2005 33 KB Download

Banner Utility

Documents


ProImage XL3000 PosterPrinter Tech Data
ProImage XL3000 PosterPrinter User's Guide

Drivers

Name Operating System Version Release Date File Size Download Description
ProImage® XL3000 PosterPrinter™ System Drivers Windows XP Professional operating system 1.02E 01/02/2003 1.03 MB Download

Driver

ProImage® XL3000 PosterPrinter™ System Drivers Windows XP Professional operating system 05/12/2005 233 KB Download

Banner Utility

ProImage® XL3000 PosterPrinter™ System Drivers Windows 2000 operating system 1.04E 02/06/2003 1.03MB Download

Driver

ProImage® XL3000 PosterPrinter™ System Drivers Windows 2000 operating system 05/12/2005 229KB Download

Banner Utility

ProImage® XL3000 PosterPrinter™ System Drivers Windows 2000 operating system 0.2 10/23/2001 1,098KB Download

Update (If purchased before 10/23/01)

ProImage® XL3000 PosterPrinter™ System Drivers Windows NT 1.04E 02/06/2003 1.03MB Download

Driver

ProImage® XL3000 PosterPrinter™ System Drivers Windows NT 05/12/2005 111KB Download

Banner Utility

ProImage® XL3000 PosterPrinter™ System Drivers Windows NT 0.2 10/23/2001 1,098 KB Download

Update (If purchased before 10/23/01)

ProImage® XL3000 PosterPrinter™ System Drivers Windows 95/98 1.08E 09/23/2002 1.03 MB Download

Driver

ProImage® XL3000 PosterPrinter™ System Drivers Windows 95/98 05/12/2005 33 KB Download

Banner Utility

Documents


VisiMate Supply Media Tech Data
VisiMate Supply Ribbon Tech Data
VisiMate Tech Data
VisiMate User's Guide

Drivers

Name Operating System Version Release Date File Size Download Description
VisiMate® Specialty Printing System Drivers PC 1.0 04/20/2000 49 KB Download

USB Driver


Software Updates

We’re always looking for new ways to improve our tools with periodic updates to the VariQuest Design Center Software.

The latest version (VariQuest Design Center Software v4.0) provides amazing enhancements to help you make the most of your VariQuest Tools. Request your free upgrade to:

  • Quickly and easily turn PDFs into posters using new “My PDFs” feature – the VariQuest Software automatically scales to the output size you select! (for Perfecta™ 2400 and Poster Maker users)
  • Create the same fabulous posters in multiple sizes, maximizing your supply investment
  • Save your scanned images
  • Scan images and insert them directly into poster designs

Click here to request your FREE upgrade!

Customer Service



Camille


Jahnekia


Judy

Our customer service team exists to answer your questions, help you address any concerns and ultimately…to make sure you are thrilled with your VariQuest tools!

Product Training

Live Product Training Webinars

Take full advantage of your VariQuest tools by signing up for one of our live web training webinars. You will need a computer AND a phone to complete the webinar. Simply click to register below:

VariQuest Perfecta Product Training
Wednesday, April 23 10:00am - 11:00am CST

VariQuest Perfecta & Cutout Maker Product Training
Wednesday, April 23 2:30pm - 4:00pm CST

VariQuest Poster Maker & Awards Maker Product Training
Thursday, April 24 2:00pm - 3:30pm CST

VariQuest Cutout Maker Product Training
Tuesday, April 29 3:00pm - 4:00pm CST

Product Training Videos

Perfecta™ 2400
Assembly Instructions

Poster Maker
Creating & Printing a Poster

Awards Maker
Creating an Award

Cutout Maker
Creating Cutouts & Manipulatives

Poster Maker
Creating Posters with Built-in Scanner

Poster Maker
Maintenance Tips

Awards Maker
Maintenance Tips

Cutout Maker
Maintenance Tips

Design Center & Software
Set-up

Poster Maker
Set-up & Paper Installation

Awards Maker
Set-up & Supply Installation

Cutout Maker
Set-up and Blade Installation

Design Center & Software
Software Overview

Cold Laminator
Training Video

Cutout Maker
Vinyl Application (Full Version)

Cutout Maker
Vinyl Introduction

Cutout Maker
Vinyl Software Overview

Cutout Maker
Vinyl Weeding, Transferring & Applying

Professional Development Webinars

Differentiated Instruction Webinar: How to use the VariQuest tools to enhance your instructional strategies and classroom management techniques.

Explore

Incorporating Technology in Your School Using VariQuest

Explore

Instructional Strategies for ELL Students Using VariQuest

Explore

Visual Learning Webinar: Develop Student Thinking Skills with VariQuest and Inspiration

Explore

Classroom Ideas

Blog

Follow our blog to get inspired with product information, classroom ideas and more.

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Email Newsletter

Subscribe to our eNewsletter for the latest education trends, classroom ideas and VariQuest updates.

Past eNewsletters:

September 2013

October 2013

December 2013

February 2014

April 2014

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Pinterest

Follow us on Pinterest to see our favorite creative & insightful classroom ideas.

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Funding Sources

There are many funding sources and grants available to help you make your investment in VariQuest Visual Learning Tools, and we’ve done the work to provide you with the most current information you need.

Learn More

Referral Incentive

If you have found VariQuest tools to be effective in your classroom and are willing to recommend them to other school administrators, we will thank you by sending you some free supplies.

Referral Submission